Get in Touch

We'd Love to Hear From You

Whether you're looking for a specific autograph, have questions about authentication, or want to discuss your collection — we're here.

Contact Information

The best way to reach us is by email. We respond to all inquiries within 24 hours during business days.

Address

C/ de Cadis, 50
L'Eixample, 46006
València, Valencia
Spain

Our eBay Store

Our primary point of sale is our eBay store, where you can browse current inventory and purchase with standard eBay buyer protections in addition to our own lifetime guarantee.

Visit Our eBay Store

How We Can Help

Looking for Something Specific

If you're after a signed photograph or record from a specific celebrity that isn't currently in our eBay store, let us know. We actively source items and may be able to find what you're looking for.

Authentication Questions

Have questions about our authentication process, our approach to specific celebrities, or general questions about the autograph market? We're happy to discuss.

Collection Building

Whether you're a seasoned collector or just getting started, we can help guide you toward items that match your interests and budget. No question is too basic.

Press & Media

For press inquiries or media collaborations, contact us at mail@penmarkauthentic.com.

Ordering & Inquiries — Frequently Asked Questions

How to order, request items, and get in touch with our team.

How quickly does Penmark Authentic respond to inquiries?

We respond to all genuine inquiries within 24 hours during business days. The best way to reach us is by email at mail@penmarkauthentic.com. For the most effective response, include details about what you're looking for — the celebrity, format preference, and any budget considerations.

Can I request a specific celebrity autograph that you don't currently have?

Yes — if a specific celebrity or item isn't currently in our eBay store, email us at mail@penmarkauthentic.com with your request. We actively source authenticated memorabilia and maintain relationships with trusted collector networks. We can often find specific items or add them to our sourcing list for future availability.

How do I purchase items from your eBay store?

Visit our eBay store at https://www.ebay.com/usr/penmarkauthentic to browse current inventory. Each listing includes detailed photographs, condition descriptions, and pricing. Purchase through eBay's standard checkout for the combined protection of eBay's buyer protection and our own lifetime authenticity guarantee. We accept all payment methods supported by eBay.

Do you offer gift wrapping or special packaging for autograph gifts?

Every item ships in professional, protective packaging with our Certificate of Authenticity included. If you're purchasing an autograph as a gift and have specific packaging requests, contact us at mail@penmarkauthentic.com and we'll do our best to accommodate. The Certificate of Authenticity itself makes for an impressive presentation alongside the signed item.

Do you buy autographs from collectors?

We are selective about acquisition — we only purchase items where we can verify provenance and authenticate the signature to our standards. If you have authenticated celebrity signed memorabilia you're looking to sell, contact us with details including the celebrity, format, how the signature was obtained, and any existing authentication. We'll evaluate and respond within 24 hours.

Can you authenticate an autograph I already own?

Our authentication services are focused on items in our own inventory — we authenticate every piece before it enters our store. We do not currently offer third-party authentication services for items not purchased from us. However, if you have questions about a specific celebrity's signature characteristics, we're happy to provide general guidance. Contact us at mail@penmarkauthentic.com.

What is the best way to contact you for a large or custom order?

For large orders, corporate gifts, or custom requests, email us directly at mail@penmarkauthentic.com with your requirements. Include the celebrities you're interested in, quantities, preferred formats, and your timeline. We can often accommodate bulk requests and may offer considerations for larger purchases. You can also call us at +34-603-503-502 for direct conversation.

Do you attend autograph shows or conventions?

We source items through verified channels including private signings, trusted collector networks, and documented public appearances. While our primary sales channel is our eBay store, we maintain connections within the autograph collecting community. Follow our eBay store for new inventory additions, or contact us to discuss specific interests and we'll notify you when relevant items become available.

A Note on Inquiries

We respond to every genuine inquiry. Please be as specific as possible — the celebrity, the type of item, any budget considerations. The more detail you provide, the more effectively we can help.